Returns & Exchanges
We want you to be completely satisfied with your Sisters and Seekers purchase, which is why we offer a 14-day return window for all items in their original, unworn condition. Please ensure all tags remain attached and the original packaging is used to facilitate a smooth refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original tags, labels, and hygiene seals are intact and undamaged.
- 3.Ship the Parcel
Generate and print your return shipping label from the portal, then drop off your package at the nearest authorized courier location.
- 4.Receive Your Refund
Once our warehouse team has inspected your return, we will process your refund to your original payment method within 7-10 business days.